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FAIR CONDUCT

If you've read the news recently, you know that the title insurance industry nationwide has its share of problems. The recently released GAO Report on our industry noted that the consumer's lack of knowledge about title insurance has permitted shady practices to flourish in some states. While noting that our industry as a whole is both competitive and motivated to provide a fair price and excellent service, we all know that there are a few bad actors that have sullied our industry in the eyes of the public. To begin to combat this negative image, the American Land Title Association is spearheading an effort to educate the public on the value of title insurance and to raise the level of professionalism throughout our industry. The Knight-Barry family of companies has always prided itself on providing outstanding products and services to its customers, whether they are real estate brokers, lenders or property owners. We strive to lead by example. As such, we wholeheartedly endorse ALTA's Principles of Fair Conduct.

ALTA PRINCIPLES OF FAIR CONDUCT
1.   To engage only in business practices that are lawful and consistent with a high standard of ethical behavior.

2.  

To encourage a culture of compliance within their organizations for federal and state laws that govern the title insurance business and for these Principles.

3.  

To treat consumers in a fair and ethical manner.

4.  

To provide consumers with timely and comprehensive information regarding their policies, services, products, and prices so as to enable consumers to shop effectively among providers of title-related services.

5.  

To encourage and assist consumers to be educated purchasers of title insurance and title-related services.
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